Behind the Platform

UNPLEXi is built on 24 years of research, evidence and co-design. This is where we share the thinking behind the platform — the research, the frameworks, the sector insights and the evidence base that makes UNPLEXi different from every other care software on the market.

Blog

Large musical notes float across a pink background. In front of the notes in the bottom left corner, a nurse with dark brown hair holds a violin, while a nurse wearing a hijab plays a trumpet. in the centre a cartoon physio watches a patient stretching to the left, while holding drum sticks over a drum kit on his right. In the bottom right corner, a graphic of a doctor holds a brown, wooden guitar.

Not Just a GP Shortage: The Rural Health Workforce “Problem”

March 1, 2026 No Comments

Last week, I was hiding from the brutal heatwave that rolled across North-East Victoria and enjoying a bit of live music when something happened. The ...

Anna, the CEO and Founder of UNPLEXi sits on a chair with a handmade crocheted blanket with bright oranges, yellows and greens over her knees. She has brown curly hair, blue eyes, and is wearing a black t-shirt, big red earrings and black glasses. A yellow QR code is on her t shirt. To the right of the photo of Anna is a graphic of a phone. The phone has text that reads "emo-track" with the date of 09.12.25 and a time of 1:15pm on the screen. Under the time and the date on the phone screen, text reads "Emotion: Happy"

When Data Has Opinions: How Collecting Better Data Can Support Better Care

February 11, 2026 No Comments

This morning, I sat quietly at the back of a room. Well, “quietly” (in the way a person with ADHD, three coffees, and a PhD in research ...

A concrete footpaths veers left. A worn-in dirt track veers right off the footpath, creating a more direct route to the nearest road. In the centre of the dirt trakc, there is a cartoon image of a grey elephant wearing a doctors coat and holding a stethoscope.

Allied Health Post-Professionals: Rethinking the Rural Health Workforce

February 4, 2026 No Comments

Have you ever heard of elephant trails? You’ve probably seen them. Also known as desire paths, they’re those dirt tracks that veer off a concrete ...

Three young men in oversized white suits strut towards the low angled camera with their arms swinging. They walk across a tarmac, and a large white plane is in the background. The man on the left wears a cowboy hat, the man in the middle has short spiked hair and wears red, oversized, round sunglasses, and no shirt under his buttoned up suit jacket. The man on the right holds a phone to his right ear, and wears a white flat cap.

All the Small Things: Why Good Care Comes from the Details

January 28, 2026 No Comments

At the National Disability Summit last week, one speaker (there were several, but this one stayed with me) shared her story of moving from a ...

Two identical images are side by side. On the left is a realistic photo of a human, Joe. He is a middle-aged man with short brown hair, waring a grey uniform polo shirt of the business "optimum physio". He is leaning against a desk and smiling. The image on the right is a cartoon version of the photo.

JOEV2: What Building a Second Version of My Husband Taught Me About Responsible AI in Care

January 21, 2026 No Comments

So, here’s a sentence I never expected to type: I’ve been working on building an AI version of my husband. Yes. You heard that right. ...

A 3am PING: The Compounding Effects of Missed Needs

January 14, 2026 No Comments

At 3am this morning I couldn’t sleep. This blog was running around and around in my head, and I couldn’t let it rest. Welcome to ...

Publications

A male doctor with messy short, dark brown hair and round glasses is wearing blue scrubs with a yellow stethoscope around his neck. He has his left hand in a thumbs up toward the camera and is holding a sheaf of x-rays in his right hand. He is making a silly face, with his lower teeth jutting out and eyes wide. Behind him, a fake skeleton is leaning back on a white chair.

Challenging the Dominant Rural Health Workforce ‘Problem’ in Australia

January 6, 2026 No Comments

Rural healthcare in Australia faces persistent inequities due to an inadequate and poorly distributed workforce. This study explored the roles

A cartoon of a nurse with black hair tied in a bun and light blue scrubs has her arms around an older woman with short curly grey hair, a pink cardigan, and a blue top to support her.

Understanding the Roles of Support Workers in Health and Social Care

December 6, 2025 No Comments

Defining and Identifying Common Elements of and Contextual Influences on the Roles of Support Workers in Health and Social Care

A young girl, around six or seven years old with long black hair and a fringe is dressed in a blue doctors shirt. She holds up a stethoscope in fron tof her, smiling.

Patient Preferences for Community-Based Models of Care

November 6, 2025 No Comments

Assessing patient preferences for the delivery of different community-based models of care using a discrete choice experiment. This study aimed

An older bald man with a large white beard is wearing a dark blue and white checked flannel shirt, and making finger guns toward the right of the image, with a large smile.

Support Worker Utilisation in Community-Based Rehabilitation

October 6, 2025 No Comments

Are we using support workers effectively? The relationship between team characteristics and support worker utilisation in older peoples community-based rehabilitation

A doctor with round glasses and brown hair is wearing a white lab coat and sitting at a desk in front of a laptop. He has an exaggerated downturned face and has one thumb up, with the other arm gently resting around a fake skeleton.

Preparing a 21st Century Health Workforce Through Competency-Based Training

September 6, 2025 No Comments

Preparing a 21st century workforce: Is it time to consider clinically based, competency-based training of health practitioners? Health workforce training

blocks made out of pale wood have 'change' spelt out on them in black block letters. A hand is reaching down to turn the 'G' block, so the word changes from 'change' to 'chance'

Implementing Allied Health Workforce Redesign in Queensland, Australia

July 7, 2025 No Comments

Implementing large-scale workforce reform: Learning form 55 pilot sites of allied health workforce redesign in Queensland, Australia. This study examines

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